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FAQ

No deposit is required in order to complete our registration process; however an initial deposit of $200 is required to begin trading.

Funding your Boss Capital account is simple and secure. You can fund your account through multiple payment methods including credit card, electronic payment, and wire transfer. Boss Capital is PCI compliant, meaning that we will never hold onto your credit card information. Only you will have access to the funds in your account.

Credit cards: Visa and MasterCard
Wire Transfer: Please contact your account manager to discuss the banking details of a wire transfer. Please be aware that the minimum deposit for a wire transfer is $500.

You may make withdrawal requests at any time. Withdrawing funds is safe and simple with Boss Capital. You can request for a withdrawal either from your account or by contacting your account manager.
You will be required to submit proper documents in order to verify your identity and begin the withdrawal process. Our accounting department will process the requests once all documents have been verified.

The required documents include:

  1. A government issued photo ID such as a Passport or Driver’s License.
  2. A copy of both the front and back of all credit cards used to deposit funds. For security purposes, you can hide the first 12 digits of the credit card number, leaving the last 4 digits visible and the CVV on the back of the card.
  3. Proof of address in the form of a utility bill, alternative bill or a bank statement that displays your name and address.
All the documents above should be submitted legibly and in color. These documents should be scanned and sent via email to accounting@bosscapital.com with your name in the subject line of the email.
Once a withdrawal request is submitted it can take Boss Capital up to 7 business days to process the request. Once the request has been approved, please allow an additional 5-7 business days for the funds to show in your account. Withdrawals will be processed once a week on Thursday.

Credit card Withdrawal:
Once the withdrawal is approved, Boss Capital will send the funds back to the same card used for deposit. There is no fee to withdraw via credit card.

Wire Transfer Withdrawal:
All traders receive one free wire transfer per month. Any additional withdrawal using bank transfer will accompany a processing fee of $30.
The maximum withdrawal amount is 2,000 per week, depending on the currency of your trading account.

Boss Capital provides several kinds of promotional offers, which have different withdrawal policies. Please speak to an account manager regarding withdrawal of a specific bonus. Please see “Bonus Withdrawal Policy” for more details.

Yes. We accept Visa and MasterCard and we use the internationally accepted security system SSL (Secure Sockets Layer) that encrypts all credit card payments over the web. This system is automatic, and you will receive instant notification if your browser does not support it. Additionally, we are PCI compliant, meaning that we will never hold on to your credit card information.

No. There are absolutely no hidden fees or extra charges.

Daily limit for credit cards: $20,000 USD
Monthly limit for credit cards: $40,000 USD

For other deposit methods, please contact an account manager.
Boss Capital reserves the right to change these limits without prior notice.

The minimum deposit amount to begin trading on Boss Capital is 200 USD/EUR/GBP , 280 AUD and 250 CAD for credit cards and electronic payment. The minimum deposit amount for a wire transfer is $500.

The maximum deposit amount for Credit Cards is $20,000 and unlimited for wire transfers.

BossCapital.com provides you with one free withdrawal per calendar month. Additional withdrawals require minimum amounts, depending on the payment method.

The minimum withdrawal amount is:
Credit Card: 10 depending on the currency of your trading account
Wire transfer: 100 depending on the currency of your trading account

The maximum withdrawal amount is $100,000 via Credit Card.
The maximum withdrawal amount is 2,000 per week, depending on the currency of your trading account.

BossCapital.com offers trading in the following currencies: US Dollar, Euro, British Pound, Australian Dollar, Canadian Dollar.
*Please note that you cannot change your currency selection after your first deposit.

Deposits made by credit card or electronic payment will be instantly credited once received by Boss Capital. Deposits made by wire transfer can take 5-7 business days to credit your trading account.

You may only withdraw the amount of funds that are currently in your account.
The maximum withdrawal amount is 2,000 per week, depending on the currency of your trading account.

You can view your trading history by clicking “Trade History” below trading platform.

Terminology
The following terms are used by Boss Capital™ to calculate expiry rates for:

Bid Price – The last known price prior quoted by Data Provider for selling an asset prior to the option expiry time.
Ask Price – The last known price prior quoted by Data Provider for buying an asset prior to the option expiry time.
Last Quoted Index Price – Last quoted price by Data Provider for an Index prior to the expiry time.

In the event that there is no pricing data received 60 seconds prior to the expiry time then the data will be taken as the first quotation received after the expiry time

Expiry Level Calculations
Expiry levels are calculated by Boss Capital™ as follows:

Type Expiry Level Formula
Indices The last quoted index price that appears in the Data Provider field at the expiry time
Currency The sum of the bid and ask price / 2
Stocks The sum of the bid and ask price / 2
Commodities The sum of the bid, ask prices / 2


Historical Data
Historical data adjacent to the expiry level of every traded option can be accessed by clicking on the option expiry price accessible from the trade history section. Historical data is available for 7 days from expiry. If you require older data please contact customer support.

Data Feed Providers
Boss Capital™ provides an aggregated data feed based on data supplied by the leading data providers in the financial industry.

If you forget or lose your password you can go to the password retrieval page and follow the simple steps there. Your password will be sent to the email you indicate provided it matches your registered email address.

Forgot your username? Please contact our Customer Service team by phone, live chat or email: support@bosscapital.com

Your data is securely protected with Boss Capital. All personal information you give us is passed over the internet using a SSL encryption certificate. We will never share your personal data with any outside parties.

If your address, or other personal details, have changed please login to your account and update your details online. Alternatively you can contact the customer service team for assistance.

Your account balance and completed transaction history is available in the "My Account" and "Banking" sections accessible to registered users.
If you require older data, please contact customer support.

You can close your account by sending a request to your account manager.

Boss Capital rewards its clients with bonuses and one time trading credits. The bonuses are limited time offers; the terms and conditions are subject to change. Please contact us to learn more about our exclusive promotional offers.

Trading with Boss Capital is extremely safe and secure. Your financial security is of the upmost importance to us.

We use the internationally accepted security system SSL (Secure Sockets Layer) that encrypts all credit card payments over the web. This system is automatic, and you will receive instant notification if your browser does not support it. Additionally, we are PCI compliant, meaning that we will never hold on to your credit card information.

In order to withdraw any funds, you will be required to execute a minimum trading volume of 30 times for every $1 bonus. Funds can only be withdrawn when the preceding stipulation has been fully met and fulfilled; this includes the original deposit amount.

Any indication of fraud, manipulation, cash-back arbitrage, or other forms of deceitful or fraudulent activity based on the provision of the bonus will nullify the account and any and all profits or losses garnered.

Boss Capital offers our traders three instrument types to make the most of their investment opportunities:

Call/Put
Touch/No Touch
Boundary
Short Term Trades

Each instrument is designed to help different types of investors use a wide variety of strategies to succeed in trading Binary Options.

The boundary instrument, also known as range, involves two target prices (upper and lower). In this option, traders choose to place their option either inside or outside of the specified range with a specified expiry time.

Our Features include Early Closure.

Early Closure is a great tool to close trades before the expiry time. This tool allows you the possibility to profit in even the most volatile markets.

Early Closure is available beginning three minutes after you have purchased the option and will be available until five minutes before your option’s expiry time.

While not all binary options have the correct parameters for Early Closure and it is only available on certain option types.

For example, Early Closure is not available on short term options since the expiry time is too concise for an early closure option.

You can use the Early Closure option to close the option before the expiry time and receive a percentage of your return. The return using Early Closure depends on the amount of BPS the trade is "In The Money" at.

60 Second options require traders to decide whether the price of an asset will be higher or lower with a quick 60 second expiry time. This option has up to 85% returns.

Touch refers to an instrument where traders decide whether the price of a selected asset reaches the target price at least once before the expiry time. In this case, the price does not need to remain at the specified target level, but it needs to touch the target.

Call/Put refers to binary options where traders decide whether the market will be higher or lower at the designated expiry time in relation to the current price.

Underlying Assets are internationally traded financial properties and resources including currencies, indices, stocks and commodities. Traders who want to learn more can visit the Asset Index for further information.

Target prices are the purchase amount at which Boss Capital is willing to sell the option. These amounts are predetermined by Boss Capital’s market analyses, based on the most current data available. Traders can opt to buy an option above or below the target price depending on the way that they anticipate the asset is likely to move.

Binary Options traders earn percentages on their returns. While different Binary Option firm return amounts vary, Boss Capital offers some of the most favorable return amounts available: 70%- 85% return when the chosen options expires 'in the money'.
On a selection of available options, Boss Capital will refund a percentage of the invested amount even if the option expires 'out of the money'.

Boss Capital offers a unique feature called “Sell Your Options” in which you can sell back the option before the expiry time.

"There may be a few reasons you are unable to make a trade.

1. All of our assets are available during market trading hours. Outside the market trading hours, the asset will not be displayed on Boss Capital.
2. Another reason you may not be able to make a trade could involve insufficient funds in your account. Make sure to check your account balance, which is shown on the top right of the page when you are logged into your account.
3. Some customers may not be able to trade while using unsupported browsers. Boss Capital recommends using Mozilla Firefox and Google Chrome web browsers when trading on our site.

If none of the above answers your question, please contact us via email at support@bosscapital.com or through our customer service phone numbers in your region.

Trading is based on GMT (Greenwich Mean Time). Please note that the time shown on the site is your time zone.

Binary options is also known as digital or fixed options. These types of trades have a fixed expiry time as well as a fixed potential return, making them a rewarding financial trading tool. Trades can be made in a higher direction 'Call/Up' or a lower direction 'Put/Down' in order to predict the performance of the market price for a specific asset.

You can contact us via e-mail, phone, or live chat 24/7. For customer support inquiries, please email support@bosscapital.com and for technical support, contact support@bosscapital.com.

Once a trader invests in an option, they have a gap of three minutes after opening the trade to until five minutes before the options expiry to close it.
Boss Capital offers a unique feature called "Sell Your Options" in which you can sell back the option before the expiry time.

Any standard PC with an internet connection may be used with Boss Capital and no additional software download is required onto your computer in order to start trading. Boss Capital recommends usage of Internet Explorer (IE7.0, IE8.0), FireFox (v3.5, v3.6) or Google Chrome (v4.0) as the internet browser. Java script must be enabled to trade on our site.

There is no limitation placed on the number of options that can be purchased at any particular time. However, there is an ‘exposure limit’ of 50,000 USD, EUR or GBP. This limit represents the total value of open positions at any particular time.

"In the money" refers to an expiry in which the condition is fulfilled. For example, if a call option expired above the target price or a put option expired below the target price.
"Out of the money" refers to an expiry in which the condition is not fulfilled.

If an option expires at the target price, which is possible for a High/Low or Boundary Instruments, 100% of the initial investment will be returned by Boss Capital to the trader.

The minimum amount a trader can invest in an option with is 10 USD, EUR or GPB. The maximum amount is 7500 USD, EUR or GPB.